Terms and Conditions
General Terms and Conditions for Coaching Services
1. Scope
These General Terms and Conditions ("T&Cs") apply to all coaching services provided by
Philipp Makeschin
Baumannstraße 11
04229 Leipzig
Germany
(hereinafter "Coach") to private individuals (hereinafter "Clients").
Deviating terms and conditions of Clients shall not apply unless the Coach expressly agrees to their validity in writing.
2. Subject Matter of Services
The Coach provides life and business coaching services. Coaching is a professional, process- and solution-oriented form of support aimed at personal and/or professional development.
Coaching is not consulting with predetermined solutions, nor is it therapy or medical treatment. The Coach does not guarantee any specific outcome but undertakes to carry out the coaching process with due care and diligence.
3. Distinction from Therapy and Medical Treatment
Coaching does not constitute psychotherapy or any activity in the medical or healing professions. No diagnoses are made, no illnesses or disorders are treated, and no promises of healing are given.
Coaching is intended for mentally healthy individuals. It does not replace medical, psychotherapeutic, or psychiatric treatment. Where signs of a mental illness requiring treatment are present, it is recommended that appropriate professional help be sought.
The coaching services do not constitute teaching activity within the meaning of German distance learning law (Fernunterrichtsschutzgesetz — FernUSG). No systematic transfer of knowledge takes place; there is no structured curriculum, no lesson plans, no examinations or learning outcome assessments, and no certificates are issued.
4. Client's Own Responsibility
Participation in coaching takes place on a self-responsible basis. Decisions, actions, and their implementation lie solely within the Client's area of responsibility.
The Coach accepts no liability for personal, professional, health-related, or financial decisions made on the basis of the coaching.
5. Delivery and Format
Coaching services are delivered as individually agreed — online, in person, or in hybrid formats. The scope, duration, and frequency of coaching sessions are agreed individually.
6. Formation of Contract
The contract is formed by written agreement, by booking a coaching offer, or by taking up the coaching service.
7. Eligible Clients / Residency Requirement
(1) The coaching offer is addressed exclusively to natural persons habitually resident in a member state of the European Union (EU).
(2) A condition for entering into a contract is that the Client is habitually resident within the European Union at the time of booking.
(3) The Coach reserves the right to decline enquiries or bookings if the above condition is not met.
(4) The Client's actual habitual residence is decisive, not their nationality.
8. Fees and Payment Terms
The fee is set out in the current price list or the individual agreement.
Invoices are issued monthly. Invoices are payable within 14 days of the invoice date without deduction.
9. Cancellations and No-Show Policy
Agreed appointments are binding.
If an appointment is cancelled less than 48 hours before the agreed time, 50% of the agreed fee will be charged.
If an appointment is cancelled less than 24 hours before the agreed time or if the Client fails to appear, 100% of the agreed fee will be charged.
The relevant time is when the cancellation is received by the Coach.
10. Client's Duty to Co-operate
(1) Clients undertake to participate actively and on a self-responsible basis in the coaching process.
(2) For online coaching, it is the Client's responsibility to ensure a stable internet connection and suitable technical equipment.
(3) Technical problems on the Client's side do not give rise to any entitlement to reimbursement or replacement appointments.
11. Reservation of Performance
(1) The Coach is entitled to reschedule appointments for good cause, in particular in the event of illness, force majeure, or technical problems.
(2) In such cases, a replacement appointment will be offered. No further claims shall arise.
12. Confidentiality
The Coach undertakes to treat all information that becomes known in the course of the coaching as strictly confidential. This obligation continues after the coaching relationship has ended.
Exceptions apply only where there are statutory disclosure obligations or in the event of an imminent risk of harm to self or others.
13. Copyright and Rights of Use
(1) All documents, working materials, concepts, and content provided in the course of coaching are protected by copyright.
(2) Clients are granted a simple, non-transferable right of use for exclusively personal purposes.
(3) Reproduction, passing on to third parties, publication, or commercial use is not permitted without the express written consent of the Coach.
(4) Audio, video, or photographic recordings of coaching sessions or group formats are not permitted without the prior written consent of the Coach.
14. Liability
The Coach is only liable for damage caused by intentional or grossly negligent conduct. For minor negligence, the Coach is only liable in the event of a breach of material contractual obligations and limited to foreseeable damage.
Liability for indirect losses, consequential damages, or lost profits is excluded to the extent permitted by law.
15. Data Protection
Personal data is processed in accordance with applicable data protection legislation (GDPR). Further information can be found in the Coach's Privacy Policy.
16. Contract Duration and Termination
The contract applies for the agreed duration or until the agreed services have been fully rendered. Either party may terminate the contract for good cause at any time.
17. Final Provisions
The law of the Federal Republic of Germany applies. If individual provisions of these T&Cs are or become invalid, the validity of the remaining provisions shall not be affected. Amendments and additions to these T&Cs require text form.
Version: 03.03.2026